Privacy Policy

Effective date:  March 2, 2026

Welcome to Skuup. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, platform, and related services (collectively, the “Service”).

By accessing or using Skuup, you agree to the practices described in this Privacy Policy.

Information we collect

We may collect various types of information in order to provide, maintain, and improve our services, ensure platform security, and comply with legal obligations. The information we collect may include the following categories:

• Full name
• Email address
• Company name
• Phone number
• Any other information you voluntarily provide

In addition, we may automatically collect certain technical information when you access or use our platform, such as your IP address, device type, browser type, operating system, and usage data. This helps us improve functionality, enhance user experience, analyze performance, and maintain platform security.

We collect only the information that is reasonably necessary to operate our services, fulfill contractual obligations, prevent fraud, and comply with applicable laws and regulations.

Sharing of information

We do not sell, rent, or trade your personal data to third parties. However, in order to operate our platform effectively, provide our services, and comply with legal obligations, we may share your information in the following circumstances:

1. Identity verification providers – to confirm user identity, prevent fraud, and maintain a secure marketplace environment.
2. Hosting and cloud service providers – to securely store data, operate infrastructure, and ensure platform stability and performance.
3. Analytics providers – to better understand how users interact with our platform, improve functionality, enhance user experience, and optimize performance.
4. Legal authorities and regulators – when required by applicable law, regulation, court order, or governmental request, or when necessary to protect our rights, users, or platform security.

We may also share information in connection with a business transaction such as a merger, acquisition, restructuring, or sale of assets, provided that appropriate safeguards are in place.

All third-party service providers are contractually obligated to process personal data securely, confidentially, and strictly in accordance with applicable data protection laws. They are permitted to use the information only for the specific services they provide to us and not for their own independent purposes.

We take reasonable administrative, technical, and organizational measures to ensure that your information remains protected when shared with trusted partners.

Data security

We implement appropriate technical, administrative, and organizational measures designed to protect your personal information from unauthorized access, alteration, disclosure, misuse, or destruction. These measures include secure servers, data encryption where appropriate, access controls, internal security policies, and regular monitoring of our systems.

Access to personal data is restricted to authorized personnel, contractors, and service providers who require such access to perform their job responsibilities and are subject to confidentiality obligations. We apply the principle of data minimization and limit data access strictly to what is necessary for operational purposes.

We also take steps to safeguard information during transmission through industry-standard security protocols and secure communication channels. Our infrastructure providers maintain physical, electronic, and procedural safeguards to protect stored data.

While we strive to use commercially acceptable means to protect your information and continuously improve our security practices, no method of transmission over the internet or electronic storage system is completely secure. Therefore, we cannot guarantee absolute security.

Data retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to:

1. Provide our services
2. Fulfill legal obligations
3. Resolve disputes
4. Enforce agreements

The exact retention period depends on the type of information, the nature of our relationship with you, and applicable legal requirements. For example, certain transactional or financial records may be retained for longer periods where required by tax, accounting, or regulatory laws.

If you close your account, we may retain limited information as necessary to comply with legal obligations, prevent fraud, resolve disputes, enforce our terms, or protect our legitimate business interests.

When personal data is no longer required for the purposes outlined above, we take reasonable steps to securely delete, anonymize, or irreversibly aggregate it in accordance with applicable data protection laws. We periodically review the data we hold to ensure it is not retained longer than necessary.

Your rights

Depending on your location and applicable data protection laws, you may have certain rights regarding your personal data. These rights may include:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Restrict or object to processing
• Request data portability
• Lodge a complaint with a supervisory authority

Please note that some rights may be limited where fulfilling your request would infringe upon the rights of others, compromise platform security, or conflict with legal obligations.

To exercise your rights, please Contact us.

Cookies and tracking technologies

Skuup uses cookies and similar tracking technologies to enhance functionality, improve user experience, and analyze how our platform is used. Cookies are small text files stored on your device when you visit a website. They help us recognize your device, remember your preferences, and provide a more personalized experience.

• Improve user experience – by remembering your settings, preferences, and login details.
• Analyze platform performance – by collecting information about how users interact with our services, including pages visited and features used.
• Ensure security – by detecting suspicious activity and preventing fraud.
• Support essential functionality – enabling core features such as account access and transaction processes.

We may use both first-party cookies (set directly by us) and third-party cookies (set by analytics or service providers acting on our behalf).

You can manage, control, or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality and performance of the platform and may limit your ability to access certain features.

Where required by applicable law, we will request your consent before placing non-essential cookies on your device.

Third-party links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies.

Please note that we are not responsible for the content, security, or privacy practices of such third-party websites. Any personal information you provide while visiting those websites is governed by their respective privacy policies and terms of service.

We encourage you to carefully review the privacy policies and data protection practices of any third-party websites before submitting personal information. Your interactions with third-party services are at your own risk.

Updates to this privacy policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or for other operational reasons.

When we make changes, we will revise the “Effective Date” at the top of this page and post the updated version on our platform. Where required by applicable law, we may also notify you by email or through a prominent notice within the service.

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

Your continued use of the service after any updates become effective constitutes your acknowledgment of the revised Privacy Policy and agreement to its terms.